Replacing Your EHR Is Easier Than You Think
In an ideal world, your EHR system would allow you to quickly and efficiently share, search and add to patient records. But this is not the experience of many private practices. Instead, EMR software is clunky, loads slowly, and has an unpleasant interface that makes it difficult to use.
Many primary care providers and medical specialists assume that this is just the way that it has to be. These systems, they come to believe, are inherently inefficient and difficult-to-use.
The truth, however, is that there is no fundamental reason why medical records systems software has to be different from any other type of software. It can be fast, reliable, and efficient. And, importantly, it can be specialty-specific, boosting your workflow.
Switching software is the best way to improve your experience. And it is easier than you think.
How To Switch EMR Software
Switching to a new EMR system for private or small practice is nothing like as tricky as you might think. Most providers offer tools that make setup easy and ensure that you remain compliant with existing data protection laws.
Find Software Providers Who Offer A Comprehensive Service
Selling EHR software loaded with features is necessary for upgrading your systems, but it by no means sufficient. Vendors not only need to provide you with solutions that meet your particular needs, but also assistance with implementation – the trickiest part of the process.
Finding a comprehensive provider is, therefore, a top priority. You want to find a brand that offers the solutions you need and supports you as you install and operate it on your devices.
Learn Everything You Can About Data Migration
The most challenging part of any switching to any new electronic medical record system is transferring all your old data to the new environment. Educating yourself about this process, therefore, can help significantly. The more organized and seamless your existing records, the simpler it will be to move them from the old system to the new, without losing any vital information.
Quality vendors provide expert oversight for the entire process, ensuring that you accommodate any recording idiosyncrasies of prior systems. These professionals secure the transition to the new environment, making sure that your data maintains its integrity every step of the way. At the end of the endeavour, both specialists and non-specialists will be able to access the data they need intuitively.
Look For EHR Vendors Who Offer Guaranteed Support
Installing specialty specific EHR software and migrating your existing data is important. But as experienced practitioners know, patient record-keeping systems require ongoing maintenance and support. They don’t look after themselves. Clinicians, therefore, need to choose EHR providers who offer ongoing support and updates over-the-air.
Any solutions installed must avoid creating additional overheads or IT problems that take up their time.
Reliability is a key issue here too. You need to ask the provider about how much uptime they can provide. And you need to discuss with them how fast they can resolve technical issues, should you experience crashes, data loss or other problems with your system. The more guarantees they can offer you (such as minimum downtime), the better the service, and the more likely you will be able to meet the needs of your patients.
Create A Staff Training Schedule
While EHR providers do a lot to make the transition as seamless as possible, staff will inevitably require some training. As with any new system, it takes time to understand both the interface and the necessary steps to remain compliant. Practices, therefore, need to make advanced plans for training, ensuring that they have a schedule in place that they can deploy the moment the software arrives.
Remember, members of your organization will use the software differently. Physicians, for instance, will primarily use it for calling up patient records and creating new entries. Reception staff, however, may just need to be able to send patient records to various healthcare providers. Offering separate training sessions, therefore, might help.
Schedule Your Transition Wisely
Medical practices are busy operations, continually dealing with patients, often seven days per week. Finding time, therefore, to schedule your EHR transition can be tricky. The best time is off-peak when things are quiet – perhaps later in the evening or early in the morning at the weekend.
Once you’ve fixed a date for the transition, book fewer appointments (or none at all if you can manage it), to give you space to get up to speed with the new system.