Do Telehealth and EHR Technology Complement Each Other?

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In the United States, 95% of hospitals use a certified EHR platform. These entities provide various benefits to ensure the continuity of care, simple data collection, reduced mortality rates, and a decrease of the overall cost.

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Integrated Telehealth Platform

To take this one step further, certain hospitals chose to integrate their EHR systems with a telehealth platform, significantly improving clinical workflow. Fortunately, many telehealth companies provide the service of integrating their technology with the EHR system. As a result, patient data gets transferred from one platform to the other with ease.

EHR and telehealth integration can dramatically optimize the process of healthcare and eliminate complicated, time-consuming processes.

This article will cover the main benefits of EHR and telehealth integration and how your institution can reap these benefits.

How Telehealth and EHR complement each other

  • Automate Data Entry

When telehealth is not integrated with EHR, providers will most likely enter patient information twice. In other words, when a doctor conducts a telehealth session with a patient, he/she will create a summary of the virtual visit. Additionally, the provider needs to add the same information to the patient’s health records. As you can see, this can negatively impact the efficiency of the workplace.

On the other hand, integrating the two systems eliminate this issue. There is no need to enter the same information twice.

Here is How it Works:

How ehr and telemedicine works

When the provider creates notes about their patient during a telehealth visit, the saved information will automatically integrate into their health record.

Aside from saving healthcare providers a lot of time, which they can spend caring for other patients, this process reduces the risk of making an error when typing and updating the patient’s EHR.

  • Synchronize Patient Insurance Information 

During the COVID-19 pandemic, hundreds of hospitals and healthcare facilities started using telehealth technology to reach patients without compromising their well-being.

However, this proved to be challenging for keeping track of telehealth coverage, especially when the doctor does not have access to the patient’s insurance information during the visit. 

For companies that integrate their EHR with telehealth, this is an easy process since providers get information about their insurance before signing them up for virtual visits.

As a result, healthcare providers get reimbursed for their time and services while also lowering confusion in the workplace.

You see, many EHR systems have a link to insurance databases, which allows providers to track their patient eligibility reasonably easily.

  • Streamline the Provider and Patient Virtual Care Experience

During a telehealth visit, the healthcare provider needs access to the patient’s health records to make an efficient diagnostic and therapeutic plan. This information increases the efficiency of the consultation and makes it as close to an in-person visit as possible.

The good news is that the integration of the telehealth system with the technology of EHR makes it so much easier to access the patient’s health records. The providers will also be pleased since they will be working with a system that they are familiar with.

This is part of why telehealth and EHR complement each other; you will get a simple, seamless virtual care workflow that comes as close as possible to face-to-face interaction with the patient.

Note that patients will get access to the summary of their virtual visit next to their medical history. This will make it reasonably easy to understand their diagnosis and provide context for any updates.

How integrating telehealth with EHR technology can improve clinical workflow?

Reading the sections above will probably make you appreciate the role of integrating EHR with telehealth in improving clinical workflow.

Merging the two systems allows for a more effortless flow of information, lower risk of errors, and better patient outcomes. The process of billing patients will also become much more intuitive.

The changes made by providers during a telehealth session should automatically pass to the EHR system. Healthcare workers already have enough on their plates and do not need to waste time entering the same information twice.

Overall, integrating EHR with telehealth can significantly improve clinical workflow and allow the medical staff to focus on other essential aspects of patient care.

EHR with telehealth during the COVID-19 era

Covid and Telehealth

During the COVID-19 pandemic, telehealth sessions reached a record high number. 

The reasons for this dramatic increase are clear; patients needed to get diagnosed, treated, and managed for their chronic conditions, and hospital visits were not an option due to COVID-19.

Unfortunately, this rise in the use of telehealth technology also coincided with an unprecedented workload for healthcare providers; some doctors spent weeks in the hospital without leaving because they feared infecting their families.

While we currently have better control over the pandemic due to vaccination and social distancing efforts, the rates of medical staff burnout are still very high.

For this reason, the last thing we want to do is to bombard healthcare workers with more senseless work, such as entering the same information twice. Adding efficiency by integrating EHR with telehealth can also help with providing care to more patients. 

The Top players who integrate their EHR systems with Telemedicine 

Telemedicine companies that integrate their platforms with EHR system include:

· Modernizing Medicine Healthcare IT Suite

· Athenahealth EHR Software

· PrognoCIS EHR Software

· Advanced MD EMR Software

· Drchrono EHR Software

· Kareo Clinical EHR Software

· eClinicalWorks EHR Software

· CareCloud EHR Software

· ChartLogic EHR Suite

Takeaway message

Integrating telehealth with EHR technology can be a great way to optimize clinical workflow and lower the wasted time in the clinic. It will also help patients better understand their diagnosis, management plan, and how they relate to their previous medical history.

We hope that this article managed to demonstrate the benefits of EHR and telehealth integration.

You can reach out to us by clicking on this link if you have any questions, concerns, or ideas about telehealth and EHR.