Allocate the necessary amount of resources to ensure that you are able to properly maintain your system, continue with follow-up training and upgrade your computer systems and software as necessary. No EMR system is ever fully implemented. Instead it is an ongoing process of building on what you’ve done and improving the system. Use an Excel spreadsheet or similar management system to track problems and bugs and share this information with the vendor so that each problem gets resolved and communication with the vendor is documented.
Once you’ve been using the system for a couple months you should perform a benefits realization study against your cost-benefit analysis to see what goals you’ve achieved and what still needs work. You may find that you are now overstaffed or that you aren’t using some features as well as expected or that you simple are not as productive as you thought you would be. Set new goals and adjust existing ones. Repeat this whole process again in 6-12 months.
NEXT: Conclusion
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